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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Warne

September 12, 2024

5  out of  5
rating by Debra Warne
"We love this office! We've been with Courtney's State Farm office for 25 years (and lots of seasons of life, kids, and cars!:) and they are always so responsive, helpful, and professional. Everyone in the office has been so great to work with no matter what the need was or how late in the day we contacted them. They are super prompt, they care about you and your family, and they take care of everything thoroughly and quickly. Just fantastic people and service!"
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Emily

July 31, 2024

5  out of  5
rating by Emily
"This has been one of the easiest insurance companies to work with. Melody is always very helpful and answers all my questions."
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Ryan Hanson

July 31, 2024

5  out of  5
rating by Ryan Hanson
"Great all around experience and very professional staff. They were able to explain all of the stuff that I didn’t understand about how insurance works."
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Brandy

July 26, 2024

5  out of  5
rating by Brandy
"Courtney and her team (shout out Amanda) are great, super helpful, and very kind. They very responsive, and get everything taken in such a timely manner. Couldn’t recommend more!"
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Jennifer Strawderman

July 5, 2024

5  out of  5
rating by Jennifer Strawderman
"Everyone is so friendly and always ready to help you when you walk in the door"
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Patrick Garrison

July 3, 2024

5  out of  5
rating by Patrick Garrison
"The Staff is Always very helpful,and Melody always sees that I get Driver Discounts when available to me,Their attitude is always upbeat and Knowledgeable of Qeastions I may have regarding my Policy"
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Aaron Figgins

July 1, 2024

5  out of  5
rating by Aaron Figgins
"I have been with this office for about 12 years or so and they have always been very helpful. Someone always answers the phone and if they don't know the answer they find out and get back with me. I highly recommend Courtney Teague and her entire staff!"
We responded:
"Aaron, My team and I appreciate your five star review. We do try to be helpful. Thanks for the recommendation!"
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Justin Shifflett

June 28, 2024

5  out of  5
rating by Justin Shifflett
"The whole team of Courtney and Teague go beyond there means to help. They are dedicated to helping answer those questions that are hard to find and really makes you feel like your part of there team. Love the aspects of the plethora of knowledge they share and the total honesty they give. Would definitely recommend this firm to anyone"
We responded:
"Hey Justin, Thanks for the wonderful review. We do try hard for you, our customer and love that you are part of the team!"
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Chris Libby

June 12, 2024

5  out of  5
rating by Chris Libby
"This is a great Agent. Courtney Teague and her team are an amazing staff. I have been feeling with them for over 20 years for my Auto and Renters ins. I have had 2 insurance claims, both fairly major and payout on claims was quick and prompt, not to mention Amanda, Melody and the other girls made a not so pleasant auto accident into a flawless procedure. Thanks for all your help!"
We responded:
"Hey Chris, We do go back a long way and want to thank you for insuring at our office over the years! So glad to help you when you need it! "
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Lisa Bigham

June 5, 2024

5  out of  5
rating by Lisa Bigham
"This agency has been a big help in saving us money with our daughter's renters insurance. Being from out of state I contacted the office and was able to get a policy within 10 minutes at a cheaper rate than the leasing company was able to. They were very accommodating and polite."
We responded:
"Thanks for the review Lisa. We were glad to help you save money! Thanks for insuring with us!"
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Michael Rutherford

May 31, 2024

5  out of  5
rating by Michael Rutherford
"I've been using them since I moved to Virginia in 2015 and have never had an issue using my coverage when needed. The ladies at the office are always courteous and listen to your situation to help you receive the best answer. I would highly recommend them if you live in the Harrisonburg area or any place in the state."
We responded:
"Thanks Michael. We are so pleased that you recommend us. We try to be good listeners, too!"
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Kyle Sanders

May 29, 2024

5  out of  5
rating by Kyle Sanders
"Very responsive. Friendly and extremely helpful."
We responded:
"Hey Kyle, We appreciate this review! We certainly try to be responsive, friendly and helpful to our great customers. Thanks for insuring with my team and me!"
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Joel Luna Colon

May 29, 2024

5  out of  5
rating by Joel Luna Colon
"I couldn’t wait to go back to Courtney Teague’s office. Her staff is superb, very knowledgeable and professional. Amalie guided me through the right process for me and my family and believe me when I say that money wasn’t the issue. I wanted: right coverage for both my vehicles and home. I got it ALL."
We responded:
"Hey Joel, We are so thrilled to have you as our customer. We work hard to earn your respect.. Thanks for the 5-star review. All the best to you!"
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Plant Protection Merck-Elkton

May 27, 2024

5  out of  5
rating by Plant Protection Merck-Elkton
"I HAVE BEEN WITH STATE FARM FOR OVER 45 YEARS, THE ADMINISTRATION AND TEAM ARE ALWAY PROFESSIONAL AND EXTREAMLY HELPFUL. I WOULD RECOMMEND COURTNEY AND HER TEAM TO EVERYONE."
We responded:
"Thanks for the five star review! Our goal is the provide the best possible service in a professional manner. We have so appreciated the opportunity to work with you!"
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J.R. “J.R.” Koontz

May 26, 2024

5  out of  5
rating by J.R. “J.R.” Koontz
"I contacted Melody a couple days ago about transferring my insurance policy on to a new vehicle I purchased on Friday May 24th. She was so easy to talk to and very helpful. I feel like now looking back that joining the State Farm Family was long overdue. Great coverage at a great price!! I recommend this location for auto insurance!!! I AM A INSTANT LOYAL CUSTOMER FOR LIFE!!!!!!!"
We responded:
"Thanks from Melody and the rest of our team. We are happy that you could have great coverage at a great price!"
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Ayoub Abdulla

May 22, 2024

5  out of  5
rating by Ayoub Abdulla
"Thank you for being so helpful with our car accident, we’ve been working with you guys for a long time and I have already referred someone to you guys."
We responded:
"Hello Ayoub, Thanks for the 5 star review. When an accident happens and your need help, we like to be there for you and appreciate your business!"
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Ernest O'Neil

April 27, 2024

5  out of  5
rating by Ernest O'Neil
"Are you interested in excellent insurance from an agency and team that places your individual circumstances central to its services and desire to provide you with the very best of insurance at a reasonable cost? I am and these are some of the reasons that I give Courtney Teague - State Farm Insurance Agent and her TEAM this FIVE START Rating. It's a GREAT T.E.A.M. where "Together Each Achieves More" for you, the client. Whether on the phone, by email or in person communication with Courtney or any one of her team members, you get the attention you are in need of in a timely manner and, importantly, have your inquiries and/or concerns addressed effectively. Get on the ball in the COURTney Teague State Farm COURT and you'll be a winner when it comes to the full package of insurance offered at this excellent State Farm Insurance Agent in Harrisonburg, Virginia."
We responded:
"Ernie, You are a fav of ours! We love your poetry and appreciate how you respect our service to you!"
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K Shifflett

April 17, 2024

5  out of  5
rating by K Shifflett
"Love this place.I get mad but at the end there fair and back you"
We responded:
"Hi K, So glad you love us! We love serving our customers like you!"
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Nancy Brown

March 6, 2024

5  out of  5
rating by Nancy Brown
"Client for 25 years. Great customer service: responsive, knowledgeable, takes the time necessary to understand your needs and find the best solution."
We responded:
"Thanks Nancy. That's exactly what we try to achieve for each and every customer! It is such a pleasure to work with you. We thank you for this great review!"
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Lacey Snarr

February 23, 2024

5  out of  5
rating by Lacey Snarr
"Courtney and her team have been fantastic over the years. They are quick to respond with kind customer service."
We responded:
"Thank you Lacey! We have really appreciated you over the years!"
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Robert Myrick

February 23, 2024

5  out of  5
rating by Robert Myrick
"Everyone her is great and easy to talk with. The absolute best insurance company I have ever done business with. Amanda was a big help with adding the new car."
We responded:
"Robert, thanks for being a customer. We love helping you!"
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Christopher Murphy

January 4, 2024

1  out of  5
rating by Christopher Murphy
"Worst insurance I have ever been blessed with having, every single time your policy Renews expect a price increase and an excuse from the people who work in the office. Updated review: I have been with State Farm for almost two years now and twice now they have messed up my billing by charging me more. Here recently I also added renters insurance to my auto policy, I asked one of the ladies in the office if I would get a discount since I was bundling them together, she said I would. A month goes by and I received my bill and there was no discount. I called Courtney Teague and she promised me the change would come next invoice. Nope I never seen a change on my bill. This is the second time I’ve had a similar issue with them, both times Courtney Teague promising me she would take care of it, the first time I had to contact a representative with State Farm to get this changed. Overall insurance is okay and I recommend you deal with a satefarm representatives over the phone then deal with the local agents out of this office."
We responded:
"Christopher, In my many years as an agent, I have truly enjoyed my customers and have the relationships that have developed. Occasionally, a customer is especially difficult and uses inappropriate language with my team. I am proud of my team, who work hard for our customers. I wish you well and hope you find what you are looking for."
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Juliana Acevedo

December 26, 2023

5  out of  5
rating by Juliana Acevedo
"EXCELLENT COSTUMER SERVICE."
We responded:
"Hi Juliana, Thanks for the wonderful review of our customer service. We try hard to take good care of our customers! "
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Robert Fadley

November 16, 2023

5  out of  5
rating by Robert Fadley
"Have been with this team for years and they are always helpful and friendly. I would definitely recommend!"
We responded:
"Thanks for the excellent review. We appreciate you!"
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kristi lewis

October 12, 2023

5  out of  5
rating by kristi lewis
"Very nice. Listened and answered my question, knowing i was not with starte farm, Nor was I switching. Called 5 places with no help before she took the time."
We responded:
"Hi Kristi, Thanks for the great review. We are happy we could help you! Courtney"